Terms & Conditions
Last Updated: March 27, 2026
Welcome to Hlentzos Transport. These Terms & Conditions govern your use of our website (https://hlentzos.gr/) and the transportation services we provide. By browsing our website, requesting a quote, or booking a service, you agree to comply with and be bound by these terms.
1. General Provisions
Hlentzos Transport is a professional transportation company based in Kythera, Greece, specializing in charter bus services, island tours, corporate travel, and group transfers. These terms constitute a legally binding agreement between you (the “Client” or “Passenger”) and Hlentzos Transport.
2. Booking and Confirmations
- Inquiries: All quotes provided via email or our contact form are subject to vehicle availability at the time of the final booking.
- Confirmation: A booking is only considered confirmed once you receive a formal written confirmation from our team.
- Details: It is the Client’s responsibility to provide accurate travel details, including pickup/drop-off locations, times, passenger numbers, and flight/ferry details if applicable.
3. Pricing and Payments
- All prices are quoted in Euros (€) and include all applicable taxes and tolls unless stated otherwise.
- Depending on the size and nature of the booking (e.g., large groups or multi-day tours), a deposit may be required to secure the reservation. Full payment terms will be clearly outlined in your booking confirmation.
4. Cancellations and Modifications
- By the Client: If you need to cancel or modify your booking, please notify us in writing as soon as possible. Cancellation fees may apply depending on how close the cancellation is to the scheduled service date.
- By Hlentzos Transport: We reserve the right to cancel or alter a service due to reasons beyond our control (Force Majeure), such as extreme weather conditions, road closures, or strikes. In such rare cases, we will offer a suitable alternative or a full refund for the affected service.
5. Passenger Conduct and Safety
- Safety First: The safety of our passengers is our top priority. All passengers must follow the driver’s instructions and wear seatbelts where available, as required by Greek law.
- Luggage: We accommodate standard luggage for all passengers. If you are traveling with oversized items (e.g., sports equipment, large mobility aids), please inform us in advance so we can ensure the appropriate vehicle is assigned.
- Right to Refuse Service: Our drivers reserve the right to refuse boarding to any passenger who is overly intoxicated, behaves aggressively, or poses a threat to the safety of the vehicle and other passengers.
- Smoking & Food: Smoking, including e-cigarettes, and the consumption of food or open beverages are strictly prohibited inside our vehicles to maintain our high cleanliness standards.
6. Limitation of Liability
While we make every effort to ensure punctuality, Hlentzos Transport cannot be held legally responsible for delays caused by circumstances beyond our control, including but not limited to heavy traffic, road accidents, severe weather, or ferry/flight delays. We recommend that all travelers hold valid travel insurance to cover unforeseen disruptions.
7. Intellectual Property
All content on this website, including texts, logos, images, and design, is the exclusive property of Hlentzos Transport and is protected by applicable copyright laws. Any unauthorized reproduction or distribution is prohibited.
8. Governing Law and Jurisdiction
These Terms & Conditions are governed by the laws of Greece. Any disputes arising from or related to these terms or our services shall be subject to the exclusive jurisdiction of the Greek courts.
9. Contact Us
If you have any questions or require further clarification regarding these Terms & Conditions, please reach out to our team:
- Email: hlentzos@yahoo.com
- Phone: +30 6987870561
- Address: Logothetianika, 80200 Kythera, Greece